| QUESTION | ANSWER |
|---|---|
| What are the dates and times? | 8:00 A.M. – 3:00 P.M. Saturday February 10th, February 24th, and March 23rd |
| What do I need to bring? | Photo ID, Social Security card for self, spouse & dependents, all income information, last years return, and anything else to complete the return. |
| Who needs to be present? | If married couple: both spouses need to be present to e-file, otherwise paper return required. |
| Can this be completed in one day? | Yes. |
| How long of a wait should I expect? | We hope that you will get in within your scheduled appointment time. |
| Do we take appointments? | Yes. We will begin taking appointments on Tuesday, February 1, 2024. You must have an appointment in order to get your return filed. Please see the Vita Page for more details about making appointments. |
| Are there any hidden costs? | No. |
| Where should I park? | There is parking both in front of Violette Hall and on the corner of Franklin and Patterson, which is a block away. |
| Where is Truman State and Violette Hall? | Click on this link to find a map of Truman’s campus. Campus-Map |
| How will I know where to go? | Enter Violette Hall through the West Entrance and there will be signs directing you where to go. |
| Can we complete a non Missouri return? | Yes, but we cannot e-file California, Georgia, Kentucky (unless full year resident), Louisiana, Mississippi, New Jersey, Rhode Island, Utah, or Wisconsin. We must do paper returns in those situations. |
| Is my return too complicated? | When you call to schedule an appointment, the person on the line will be able to assess the difficulty of your return. |
| Can you do the Missouri property tax credit/rent rebate? | Yes. If rented property, then proof of rent is required. |
| Are the volunteers certified? | Yes, they are all certified by the IRS. |
| Can you direct deposit my refund? | Yes. |
| Can the return be e-filed? | Generally yes, but there are certain exceptions, such as but not limited to those listed in the “Can we complete a non Missouri return” question. |
| Are there other VITA sites nearby? | No, the closest VITA site besides Truman is in Columbia, MO. |
